These are the questions I’m typically asked at speaking engagements: “What is your inspiration, are you hiring designers, and what is your favorite part of being a designer?” The answers are: “How much time do you have, sometimes, and working deeply with different businesses.” I like working with a client and learning about their industry or discipline in depth. It’s impossible to work for a medical client on a diagram illustrating the process of clinical trials without understanding the subject. Or to design signage for a hospital and not understand patient and doctor behavior issues.
Will Burtin never worked on the surface. His work is clearly the result of an impressive and deep understanding of the subject. He was a master of re-framing complex scientific and medical issues with design. His elegant solutions provided simple and clear access for an audience without deep medical knowledge. This goes beyond nice information graphics. His work with Scope magazine for Upjohn is a masterpiece of scale, shape, typography, and pacing. But, it also adds a layer of deep information about complex and confusing subjects.
It is convenient to say, “I don’t have time to learn this,” and fall back to the old bag of design tricks. The result is a perfectly adequate layout. But this is not only a disservice to the client; it is a lost opportunity to do dig into a subject deeply. Good design takes time, not because designers like to move a 7 point line of Garamond back and forth 1 pica. It takes time to learn, digest, and re-articulate with intelligence and craft.
images from the Lou Danziger Collection