The Stress of Decisions

People feel stress when they are pressed to make a decision. "Do I go that way, or the other way?" One of the tricks at Disneyland and Walt Disney World is the use of the hub. That's the area in front of the castle. Everything radiates out from here, so at any point the guest knows they can simply return to the hub. This takes away the stress of decision making with no information. I can go left toward the Mark Twain Riverboat or right to the Rocket Jets. Neither is scary.

The Hub

In addition, the parks are chock full of maps. Not giant directories that become jammed with people trying to find J. Crew, but personal maps that fit in your hand.

Its' time to revisit the world  Disneyland and Walt Disney World maps. I love that there are so many different types. Some rely on an illustration to give a simplified overview, while others detail every building. The ones that fail are, no pun intended, goofy. They treat the audience as if they were all three-year olds needing to add funny characters and cute rounded cartoon structures.

The most successful are works of art. They show clear and recognizable buildings, but never pander to the lowest common denominator. Don't pander.

Sean Adams

Sean Adams is the Director of the Graphic Design Graduate Program at ArtCenter, founder of Burning Settlers Cabin studio, and on-screen author for lynda.com/Linked In. He is the only two term AIGA national president in AIGA’s 100 year history. In 2014, Adams was awarded the AIGA Medal, the highest honor in the profession. He is an AIGA Fellow, and Aspen Design Fellow. He has been recognized by every major competition and publication including; How, Print, Step, Communication Arts, Graphis, AIGA, The Type Directors Club, The British Art Director’s Club, and the Art Director’s Club. Adams has been exhibited often, including a solo exhibition at The San Francisco Museum of Modern Art. Adams is an author of multiple magazine columns, and several best-selling books. He has been cited as one of the forty most important people shaping design internationally, and one of the top ten influential designers in the United States. Previously, Adams was a founding partner at AdamsMorioka, whose clients included The Academy of Motion Picture Arts and Sciences, Disney, Mohawk Fine Papers, The Metropolitan Opera, Los Angeles County Museum of Natural History, Richard Meier & Partners, Sundance, and the University of Southern California.